← Meridian

Terms of Service

Last updated: 28 August 2026

1. The service

Meridian is a simulated work-experience platform: a fictional company, fictional colleagues, and AI-generated conversations, across four career tracks: Data Analyst, Software Engineer, Associate Product Manager and Growth Analyst. Your manager, colleagues, stakeholders and the final-interview hiring manager are all AI characters, not real people. It is an educational simulation, not employment, an employment agency, or accredited training. Certificates issued by the platform confirm completion of the simulation only.

2. Your account

You must provide accurate information and be at least 16 years old (18 or older for anyone joining through a partner pilot). There is no password: you sign in with a six-digit code sent to your email address, so keep access to that mailbox secure and don't forward the codes. You are responsible for activity under your account. One account per person; accounts may not be shared or resold.

3. Plans and billing

Partner pilots. If you joined through a pilot invite link from a partner organisation, your access is free for the pilot period shown in the app. No payment details are asked for and nothing is charged. When the pilot ends your account stays readable but new work is paused. Your individual work is not shared with the partner organisation unless you agree; we may share anonymised, aggregated results with them.

The free trial is limited in duration and in the number of messages you can send. Two paid options are offered, both taken through Stripe:

The simulation advances at most one day per calendar day, and you may work any day of the week. The monthly plan covers 20 of the 60 days for each month you pay, so reaching day 60 on the monthly plan takes three months; the one-off payment covers all 60 days with nothing to renew. Days you have already worked stay available to read, and your team stays reachable, whether or not you continue. Prices shown on the site at the time of purchase are the ones that apply.

4. Cancelling and refunds

Your 14-day right to cancel. Because you are buying a digital service online, you normally have 14 days from purchase to cancel for any reason and receive a refund. The simulation starts as soon as you pay, so by starting your first day within that period you are asking us to begin immediately and acknowledging that you lose the right to cancel once the service has been fully performed. If you have started but not finished, we may deduct a proportionate amount for what you have used.

To cancel, email support@firstjobpractice.me. You do not need to give a reason. Refunds are returned to the original payment method within 14 days of us accepting the cancellation.

Outside that period, if the service was materially unavailable, contact support within 14 days of the charge and we will review it.

5. Acceptable use

We may suspend accounts that break these rules, with a refund of any unused period at our discretion.

6. AI-generated content

Characters and their replies are generated by large language models. They may occasionally be inaccurate. Content is provided for learning purposes and does not constitute professional advice.

7. Intellectual property

The platform, its characters, curriculum, and datasets are our property. The work you create in response to tasks (your queries, reports, analyses) is yours.

8. Liability

The service is provided "as is". To the maximum extent permitted by law, our total liability is limited to the amount you paid in the three months before the claim.

9. Changes

We may update these terms; material changes will be announced in the app at least 14 days in advance. Continued use after that constitutes acceptance.

10. Who you are contracting with

Meridian Job Simulation is an online service operated from Hyderabad, India. We are not a UK-established business, and the service is delivered entirely online.

Support and complaints: support@firstjobpractice.me. We aim to reply within two working days.

These terms are governed by the law of England and Wales. Nothing here removes rights you have as a consumer that cannot be removed by agreement.